Starbucks – We are waiting for your response…

On , June 23rd, 2008 we contacted Stabucks Canada with an opportunity to lead on an environmental iniative in Canada.

To be the first corporation to step up to the plate and fully support a moratorium on all new drive-drives.

We are still waiting for a reply.

This is a unique opportunity to show true leadership on the environment that Starbucks markets as a true concern.

If Starbucks wishes to defeat a ‘greenwashing’ image – this is a great opportunity.

Will they do the right the thing? We are still waiting…

From: Customer Relations []
Sent: Monday, June 23, 2008 5:42 PM
Subject: Response From Starbucks Coffee Company – Case # 5663202


Thank you for contacting us.

Starbucks is committed to a role of environmental leadership in all facets of our business.

I want to assure you that I’ve passed on your comments regarding the proposed drive thru moratoriums to the appropriate people in our company for their attention. Please note that changes implemented in our stores are often driven by customer feedback, so we appreciate the time you’ve taken to send us information on this proposal.

If you have any further questions or concerns, please don’t hesitate to contact us at or call 1-800-23-LATTE to speak directly with a Customer Relations representative.


Allison F.

Customer Relations

Starbucks Coffee Company

If you would like to share your thoughts about your experience with Starbucks Customer Contact Center, please click on the link below to participate in a short survey. Your comments will be used to ensure that any future experiences with Starbucks Customer Contact Center meet your highest expectations.


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