Jack in the Box, Wendy’s to outsource drive-through order-takers

10:11 AM CST on Tuesday, January 27, 2009
HOUSTON—Next time you pull up to a fast-food drive-through, the voice you hear could be miles away.
Some restaurant chains, including Jack in the Box and Wendy’s, are giving outsourcing a try.
Orders will be taken from a call center instead of at the restaurants themselves.
The centers will be staffed [...]

Chain Outsources Drive-Through Orders

UPDATED: 10:52 am EST January 27, 2009
CHARLOTTE, N.C. — A fast-food giant is trying to determine whether its easier to place your drive-through order with someone around the world instead of around the corner.
Jack in the Box Inc. has been testing a program in some Charlotte-area restaurants that outsources order-taking to a call center elsewhere.
Company [...]

Fast-food industry tests outsourcing

THE ASSOCIATED PRESS
Published: January 26, 2009
CHARLOTTE – A fast-food giant has been trying to determine whether it’s easier to place your drive-through order with someone around the world instead of around the corner.
Jack in the Box Inc. has been outsourcing order-taking for some Charlotte-area restaurants to a call center elsewhere, testing whether the idea could [...]

We Will Reverse the Epidemic of Childhood Obesity – Report

rwjf_ar2006_presidentsmessage
An excerpt from the report:
In 1965, 43 percent of us smoked cigarettes.17
Today only 20.9 percent of us light up.18
In 1982, drunk drivers killed about 22,000 people.
In 2005, the toll had fallen to just over 12,000.19
In 1983, only 24 percent of us used seatbelts.20
Today 82 percent of us buckle up.21
These statistics tell a story of radical [...]